Terms (draft)
Placeholder, pending legal review. This page summarizes how we work. It is not the contract. Every client gets a written service agreement before any work starts, and that agreement controls.
How we work
- Access: Manager role only, never passwords. The client stays the Primary Owner, can remove us at any time, and we never lock them out or undo our work if they cancel.
- Client duties: handle verification steps, provide real photos and accurate information, and ask their own customers for reviews.
- Compliance: both sides follow Google’s guidelines: no fake, incentivized or gated reviews and no keyword stuffing.
- No guarantee of results: Google, OpenAI and other platforms control rankings and AI answers. We commit to our deliverables, schedule and reporting, not to placements.
- Territory: one client per primary category per service area, as described on the home page; exact terms in the service agreement.
- Fees: the Fix-Up is a one-time fee due before work starts. Monthly Care is billed in advance, month to month, with no setup fee.
To be finalized before the first client signs
- [Cancellation notice period]
- [Refund policy]
- [Limitation of liability]
- [Governing law and venue]
- [Legal entity name]
Questions: [email protected].